Client Testimonials

"As always, Gail has provided us with a flawless, memorable vacation! Every detail was taken care of. The hotel was spacious and updated, the Magical Express transportation was hassle-free, and the whole Disney vacation was magical. We couldn't have done it without her! I could go on and on about her services!"  Mrs. A. Arcaro, Eastlake, OH

"Dear Gail, We would like to thank you for your hard work and diligent planning of our trip to Italy. Everything ran smoothly, and we encountered absolutely no problems! Our hotel in Rome (the Quirinale) was beautiful; it was connected to the Opera House, so during our afternoon break we would go in the courtyard and listen to the opera singers practice. It was like heaven. The sights were beautiful, the trains very accessible, our tour guide knowledgeable and polite, the food "out of this world", and your advice helpful. This was a once-in-a-lifetime trip for all of us, and we will cherish the memories of such a fabulous experience. Thank you again for helping with the planning of our vacation."  V. Adamus and Family, Highland Heights, OH

"Hi Gail: We are back safe and sound and EXHAUSTED! We cannot begin to tell you how wonderful the trip was. I am still very overwhelmed by the experience. Our trip was just about perfect or as close as you can get! Our private tours and guides were exceptional, and I highly recommend advising your clients to use their service (Shore Trips). We both agree that if we would have ventured on our own or used the cruise line tours, we would not have gotten even close to the benefit that we did with Fulvio and Vintsio!! They customized the trip to meet our needs, and when I tell you how much we saw in Rome, you will be shocked. I have 558 pictures to prove it. Thanks again for everything you did for us. You went above and beyond making this the trip of a lifetime for my family. I just cry thinking about it! We have so many happy memories to last a lifetime."  Mr. and Mrs. D. Clark and Family, Painesville, OH

"Dear Terri, Thank you very much for helping us with this trip. We really enjoyed ourselves! Couples Swept Away was magnificent in its beauty, the water, the beach, the grounds... just perfect. Great job!"  Mr. and Mrs. S. Sutorius, Shaker Hts., OH

"Renee helped my husband and I plan our unforgettable honeymoon to Tahiti, Moorea and Bora Bora. She provided us with countless amounts of information so that we felt prepared to travel to the other side of the globe. Additionally, she found discounts on our meals and lodging that helped us save a lot of money! Our trip was delayed due to weather and the moment that Renee found this out, she called our connecting airline to make sure that we didn’t miss our connection. She kept in constant contact with us and made sure that we safely arrived in Tahiti. From start to finish the vacation was unbelievable, and I honestly believe that it was due to the professional experience of Renee.  Thanks Renee!!"  Mr. and Mrs. S. Phillips, Cleveland, OH

“Gail, thank you for taking such good care of us over the years. Always with wonderful attention to detail. No easy task with our group. This last cruise on Royal Caribbean, we had a chance to experience the fine dining in Portofino. We all agreed, it was a highlight of our cruise.”  Dr. Cuglewski's and Dr. Hahn’s staff, Cleveland, OH

"Terri, I have been meaning to write you to tell you about our trip! We just loved Cabo! We will definitely go again. Thanks for all of your help with booking and all your time and effort in finding us the best deal to celebrate Dave's Birthday. The trip there and back went perfectly without one hitch!"  Mr. and Mrs. D. Adams, Strongsville, OH

"Hi Terri, We have been home from Aruba for several days now, and I can finally catch my breath and tell you what a wonderful time we had. The room was great...the hotel very nice. Exactly what we wanted. And thank you once again for all of your help. You were great, once again. I know we will work together again in the future. You work hard for your clients, and it is really appreciated."  Dr. and Mrs. Weinland, Shaker Hts., OH

Aren't our clients wonderful!

"Gail, it really is wonderful to have you as a travel agent. It makes a difference when someone knows the area that one is going to. It makes the difference of being in the right location and being able to enjoy one's self." C. Harty, Bay Village, OH

"Gail, you have always done a great service for us, and we appreciate your personal touch in making everything really special for us. We look forward to having you plan our future trips. Thanks so much."  Mr. and Mrs. D. Skinner, Medina, OH

"Hi Terri, Everything from the ship to the food was excellent! We had a lot of fun, and I would definitely cruise again!! The girls had a good time, too. Thanks so much for all your help (we did the Bonine daily as you suggested, and no problems!)."  K. and S. Wischmeyer, Brecksville, OH

“Gail, Chris and I wanted to thank you and Mary Jo for making our Mediterranean cruise so "memorable". It was so easy to enjoy with all the details worked out. With over 90 people in the group, you were always so patient with us! Til next time!"  C. Merk, Medina, OH

"Renee is an incredible person and an outstanding travel planner. She has done six cruises for my family. She even went beyond the call of duty when she helped us cancel a cruise following 9/11. When we travel we would think of no one else. This past Christmas, she helped us plan a family trip to Hawaii. It could have been a sad time for me since my mother had just passed away, but the time with my husband and two college age children made me realize how spending time together is so important. We plan on making this a yearly event and Renee will be the one we call for ideas. She is so attentive to the wants of each person traveling, and her detail is unprecedented down to the layovers and giving me her cell number which I have used when our flight never took off due to heavy snow in Cleveland. This could have been the beginning of the end but calm, cool Renee made a few phone calls, told us to have the flight attendants remove our luggage from the flight and made plans for us to travel to Las Vegas with a premier room at The Hotel. She also had us insured, and we received a full refund on our cruise! It doesn't get any better than that! My hat is off to Renee. Way to go Renee!"  B. Cohn, Cleveland, OH

“Gail, we can't thank you enough for all your help with our destination wedding at Sandals Negril, Jamaica. I would recommend your services to anyone. If I had to do it again, I wouldn't change a thing. You were my wedding ‘angel’.”  C. Higley, Tampa, FL

“Gail: We wanted you to know that your recommendation of the Hotel Del Senato in Rome was wonderful! It was an oasis of luxury and peace literally just a step off the piazza of the Pantheon. There was a last-minute change in the time of our Vatican tour, and the people from European Incoming Services sent a phone message and two faxes to the Del Senato to make certain we knew of the new arrangements, and even called us in person to make certain that everything was OK. To sum it up, those three days in Rome were fabulous! Anyhow, thanks again for everything!” Appreciatively, J. Verderber, Richfield, OH